Information - Advice Agencies

Aelwyd Housing Association

Aelwyd is a Charitable, Christian Housing Association providing rented homes for people in housing need. Currently all of its housing stock is situated in South Wales, and the vast majority of the units are flats for the elderly.

Aelwyd works closely with the local Churches and communities in providing a good quality service to some 300 tenants. The work of the Housing Association is directed and overseen by a voluntary Board of Management, who are actively involved in strategic and policy decisions, and responsible for monitoring the performance of the Association.

56 - 58 Richmond Road,
Cardiff,
CF24 3ET

Tel/Ffôn: 029 2048 1203
Email/E-bost: enquiries@aelwyd.co.uk

Age Concern Torfaen

We aim to reduce poverty, loneliness and isolation by providing information, activities and increasing independence of the service user. We are continually looking at new and innovative ways of working. We continually seek opportunities to expand the range of services offered to older people and their carers.

Age Concern Torfaen is a member of the Age Concern South East Wales Regional Group. Working jointly with Age Concern Gwent, Age Concern Cardiff and the Vale of Glamorgan and Age Concern Morgannwg, the charity seeks to achieve the best quality of life for older people in the region.

12/13 Broad Street
Abersychan
NP4 7BQ

Tel/Ffôn: 01495 774455
Email/E-bost: infoandadvice@ageconcerntorfaen.org
Web/Gwe: Age Concern Torfaen

Barnardos Cymru

Barnardo’s believes in children regardless of their circumstances, gender, race, disability or behaviour.

We believe in the abused, the vulnerable, the forgotten and the neglected. We will support them, stand up for them and bring out the best in each and every child.

We do this because we believe that every child deserves the best start in life and the chance to fulfil their potential.

We use the knowledge gained from our direct work with children to campaign for better childcare policy and to champion the rights of every child.

With the right help, committed support and a little belief, even the most vulnerable children can turn their lives around. Barnardo’s is regulated by the Charity Commission. Being a registered charity means that we must always be accountable and transparent.

11-15 Columbus Walk Brigatine Place
Atlantic Wharf
Cardiff
CF10 4BZ

Tel/Ffôn: 02920 493387
Web/Gwe: Barnardos Cymru

Care and Repair Torfaen

Care & Repair Torfaen aims to enable older and disabled people residing within Torfaen to stay in their own home with increased comfort, warmth and security. This is done by either arranging repairs or adaptations to be carried out to homes or advising on such works.

Care & Repair Cymru is the national body that actively works to ensure that all older people have homes that are safe, secure and appropriate to their needs. This is achieved by listening to the needs and desires of older people and articulating this information to policy makers at the National Assembly for Wales. Care & Repair Cymru is able to access the needs of older people through the all Wales coverage of local Care & Repair Agencies.

Care & Repair Cymru ensures support to Care & Repair Agencies through a good practice and policy framework, that focuses on the housing, health and social care needs of older people.

Melin Homes Ltd Ty'r Efail Lower Mill Field
PONTYPOOL
NP4 0XJ

Tel/Ffôn: 08453 101180
Email/E-bost: enquires@crtorfaen.co.uk
Web/Gwe: Care and Repair Torfaen

Careers Wales

Careers Wales is funded by the Welsh Assembly Government and reports to the Careers Policy Branch of the Department for Education, Children, Lifelong Learning and Skills (DCELLS).

Our key strategic aims are defined by our brief from the Welsh Assembly Government:

To help individuals to move successfully into education, training and sustainable employment and make informed decisions about their careers and learning options.

To encourage individuals to be ambitious about their careers and personal goals and committed to lifelong learning.

To be acknowledged as the high quality market leader in lifelong career planning and education business links.

To make a positive, expert contribution to national curriculum development and relevant debate about adult and young person’s career development.

17 Commercial St
Pontypool
NP4 6JQ

Tel/Ffôn: 01495 750015
Web/Gwe: Careers Wales

Charter Housing Association

We provide homes for people. Well maintained homes which people can live in at rents which are affordable to them.

We don’t stop there. We care about the things which are important in the lives of our tenants. What’s worrying them and how can we help? We want to work with our tenants to make our communities safe and attractive places to live. We do our very best to make sure that our tenants are at the heart of everything we do.

We have thousands of homes across South East Wales from Newport to Caerphilly to Monmouthshire and Torfaen.

11 Devon Place
Newport
South Wales
NP20 4NP

Tel/Ffôn: 01633 212375
Web/Gwe: Charter Housing Association

Citizens Advice Bureau

Torfaen Citizens Advice Bureau offers free, confidential, independent, quality advice by trained advisers on:
Benefits
Restructuring Debts
Bankruptcy
Repossession
Rent arrears
Housing
Employment
Consumer Tax
Family problems
And much more.

Advice ranges from filling in forms, negotiation, writing letters on client's behalf and representing at Social Security and Employment Tribunals and in the County Court for rent/mortgage repossessions and bankruptcy.

George Street
Pontypool
Pontypool
NP4 6BU

Tel/Ffôn: 01495 757421
Email/E-bost: pontypool@torfaencab.org.uk
Web/Gwe: Citizens Advice Bureau

Hafod Care

Hafod Care is a charitable Housing Association that provides a wide range of housing and support services to over 1000 people each year across South East Wales. The Association provides care and support services to vulnerable people with a variety of needs.

As well as providing direct services we work closely with a range of statutory and voluntary partners to bring added expertise to our services. We strive to ensure all our services are provided fairly, and we work hard to encourage resident involvement using advocacy and group meetings. We value the diversity of our workforce and the individuals and communities with whom we work. Hafod Care Association is a member of the Hendre Group.

First Floor St Hilary Court
Copthorne Way
Cardiff
CF5 6ES

Tel/Ffôn: 02920 675800
Email/E-bost: enquiries@hafod.org.uk
Web/Gwe: Hafod Care

Linc Cymru Housing Association

Linc-Cymru specialises in the affordable housing, social care and health sectors in Wales. We are a socially responsible business and all profits are reinvested for the benefit of our customers rather than being distributed to shareholders. Established in 1977, we are an Industrial and Provident Society registered with the Welsh Assembly Government.

Linc-Cymru Housing Association 387 Newport Road
Cardiff
CF24 1GG

Tel/Ffôn: 029 2047 3767
Fax/Ffacs: 029 2048 2474
Email/E-bost: contact.centre@linc-cymru.co.uk
Web/Gwe: Linc Cymru Housing Association

Melin Homes

Melin Homes is a registered social landlord. We were created in 2007 and we own and manage over 3,000 properties in Blaenau Gwent, Monmouthshire, Torfaen, Newport and Powys.
We are a major provider of affordable homes in South East Wales.
We have a fresh and dynamic outlook and our intention is to make a positive difference in the communities within which we operate.
As well as homes to rent, we also build homes which are available to buy through low-cost home-ownership schemes and accommodation for people over 55 years.

Ty'r Efail Lower Mill Field
Pontypool
Torfaen
NP4 0XJ

Email/E-bost: enquiries@melinhomes.co.uk

Samaritans (Newport and Gwent)

Samaritans provides confidential non-judgemental emotional support, 24 hours a day for people who are experiencing feelings of distress or despair, including those which could lead to suicide.

Whatever you're going through, whether it's big or small, don't bottle it up. We are here for you if you're worried about something, feel upset or confused, or just want to talk to someone.

43 Stow Hill Newport
Gwent
NP20 1JH

Tel/Ffôn: 08457 90 90 90
Email/E-bost: jo@samaritans.org
Web/Gwe: Samaritans (Newport and Gwent)

Shelter Cymru

Shelter Cymru is Wales's people and homes charity. We prevent people losing their homes by providing free, independent, specialist advice. Last year we helped nearly 16,000 people in housing need - a record number - and prevented homelessness in 86 per cent of cases where it was faced.

We believe that everyone has the right to a decent, secure home. Through our campaign Now Is The Time, we are calling for more homes that people can afford, greater support for anyone with housing problems or facing homelessness and for empty properties to be brought back into use.

Registered Charity Number: 515902

25 Walter Road
Swansea
SA1 5NN

Tel/Ffôn: 0845 075 5005
Email/E-bost: info@sheltercymru.org.uk
Web/Gwe: Shelter Cymru

Solas

We are Solas and we provide housing and support for homeless young people, adults and families. We give people a safe place to live and support them to get their lives back on track.
We provide accommodation for homeless people and families across South East Wales from Newport to Chepstow to Pontypool to Abergavenny.

49 George Street
Newport
NP20 2AA

Tel/Ffôn: 01633 664045
Fax/Ffacs: 01633 664046

South East Wales Racial Equality Council

SEWREC is a voluntary organisation based in Newport, but serving the whole of South East Wales. We provide:

Information, advice and support for individuals
Policy advice and training to public and voluntary sector bodies
Advice and support to community based organisations
Educational projects; and
Projects that bring communities together

124 Commercial Street Newport
South Wales
NP20 1LY

Tel/Ffôn: 01633 250006
Email/E-bost: info@sewrec.org.uk
Web/Gwe: South East Wales Racial Equality Council

Torfaen County Borough Council

Housing Advice and Support from Torfaen Council

Civic Centre Glantorfaen Road
Pontypool
Pontypool
NP4 6YB

Tel/Ffôn: 01495 762200
Web/Gwe: Torfaen County Borough Council

Torfaen Voluntary Alliance

TVA is the voluntary council for the County Borough of Torfaen (a registered charity and company limited by guarantee). Our role is to support, promote, develop and represent voluntary and community groups in the county. TVA's challenge is to achieve an effective and professional service to the community which is second to none and which will be an example of good practice to the highest standards. This is our vision.

Portland Buildings Commercial Street
Pontypool
Tel/Ffôn: 01495 742420
Fax/Ffacs: 01495 742419
Web/Gwe: Torfaen Voluntary Alliance

United Welsh Housing Association

United Welsh is a not-for-profit organisation providing housing and related services to people in South Wales. We offer a range of homes including family houses, apartments and bungalows. The organisation currently managed over 3,600 properties across 11 local authorities.

United Welsh Housing Association Y Borth
13 Beddau Way
Caerphilly
CF83 2AX

Tel/Ffôn: 0800 2940195
Email/E-bost: tellmemore@uwha.co.uk
Web/Gwe: United Welsh Housing Association